Privacy Policy

Effective Date: October 7, 2026
Last Updated: October 7, 2026

BEARVEX respects your privacy and is committed to handling the information you provide responsibly. This Privacy Policy explains what information we collect through bearvex.com, how we use it, how long we retain it, and the choices you may have regarding your information.

BEARVEX is operated by Shuangwen International Trade (Beijing) Co., Ltd.

1. Information We Collect

When you contact BEARVEX or submit a Request for Quotation (RFQ), we may collect information that you voluntarily provide, including:

• Your name
• Company name
• Email address
• WhatsApp or phone number
• Company country or region
• Product categories, models and quantities
• Dimensions and technical specifications
• Application and operating conditions
• Quality or inspection requirements
• Destination country, city or port
• Preferred trade terms
• Delivery, packaging and documentation requirements
• Photos, drawings, specifications, product lists and other files you upload
• Other information you choose to include in your inquiry

Our website and hosting systems may also process limited technical information necessary to operate, secure and maintain the website, such as IP address, browser information, timestamps and server logs.

2. How We Use Your Information

We use the information you provide to:

• Review and respond to your inquiries
• Identify products and understand your requirements
• Prepare quotations and supply proposals
• Communicate with you about technical, commercial and delivery requirements
• Review uploaded photos, drawings and product documents
• Maintain records of inquiries and business communications
• Protect the security and proper operation of our website
• Comply with applicable legal and business recordkeeping requirements

Submitting an RFQ does not automatically create an order or contract. Product availability, specifications, pricing, delivery schedules and commercial terms are confirmed separately through our quotation and subsequent communications.

3. RFQ and Uploaded Files

Information submitted through our RFQ form is stored in our website system so that we can review and manage your inquiry.

Uploaded files may include product photos, drawings, specifications, spreadsheets and other documents that you choose to provide.

Please do not upload passwords, payment card information, identity documents or other sensitive personal information that is not necessary for your product inquiry.

4. Data Retention

RFQ submission records and their associated uploaded files are normally retained for up to 730 days from submission.

After the applicable retention period, RFQ records and associated uploaded files may be deleted automatically or manually, unless we need to retain certain information for an ongoing business relationship, transaction, legal obligation, dispute, security matter or other legitimate business requirement.

Business records created after an inquiry develops into a quotation, order, contract or transaction may be retained separately for the period required for legitimate business and legal purposes.

5. Email and WhatsApp Communications

If you contact us by email or WhatsApp, we will use the information you provide to respond to your inquiry and communicate with you about your request.

When you use a link on our website to contact us through WhatsApp or another third-party service, that service may process information according to its own privacy policy and terms. BEARVEX does not control the privacy practices of third-party communication platforms.

6. How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary with service providers that support our website, hosting, email or other business operations, and with selected manufacturing, logistics, inspection or other project-related parties when necessary to review or fulfill your specific inquiry.

We may also disclose information when required by applicable law, regulation, legal process or governmental request.

We limit information sharing to what is reasonably necessary for the relevant purpose.

7. International Processing

BEARVEX works with customers and business partners in different countries and regions. As a result, information related to an inquiry may be processed or accessed in countries other than the country where you are located.

Where applicable, we take reasonable measures to handle such information appropriately and in accordance with applicable legal requirements.

8. Data Security

We use reasonable administrative and technical measures designed to protect information submitted through our website.

However, no website, email system or internet transmission can be guaranteed to be completely secure. Please avoid sending unnecessary sensitive personal information through our RFQ form, email or WhatsApp.

9. Your Choices and Rights

Depending on the laws applicable to you, you may have rights regarding your personal information, which may include requesting access, correction or deletion of certain information.

You may contact us if you have questions about information you previously submitted or wish to make a privacy-related request.

We may need to retain certain information where required by law or where reasonably necessary for an ongoing transaction, contractual matter, dispute, security purpose or legitimate business record.

10. Cookies and Website Technologies

Our website may use cookies or similar technologies that are necessary for website functionality, security, form operation and user experience.

If we introduce additional analytics, advertising or tracking technologies in the future, this Privacy Policy and any required consent mechanisms should be updated accordingly.

11. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and BEARVEX is not responsible for the privacy practices of websites or services that we do not control.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our website, business processes or legal requirements change.

When we make changes, we will update the “Last Updated” date shown at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or how BEARVEX handles information submitted through the website, please contact us:

BEARVEX
Operated by Shuangwen International Trade (Beijing) Co., Ltd.
Email: info@bearvex.com
Website: bearvex.com

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